faq
Booking
Our crew will assist you climbing the 7 stairs to our panoramic terrace, we have room to store a wheelchair at the lower deck. Should you prefer to stay at the lower deck you need to contact us to make sure we can arrange to welcome you the best circumstances.
Reservations can only be made online on our website.
A reservation is confirmed once payment has gone through.
Yes, it’s possible to change a reservation without charge up to 72 hours before the service.
Our 38 seats are all upstairs, and each table has a window.
We guarantee that we will never put people who don’t know each other at the same table.
Yes, on the condition that we are notified in advance so we can reserve a larger table.
Yes, if they are small Well trained and well behaved or any other.
We have a gift card system in the form of a code, which will allow the recipient to come to lunch/dinner according to their availability.The gift card is valid for 6 months.
You can buy it directly on our website, if you need further documentation please contact us.
The tour
Coach bay 40B, Victoria Embankment, London, WC2N 6PB Google Map to the Bustronome departure
train station: 
Embankment, 
Charing Cross
Yes, Our audiopen recorded system will provide comments on tour in 9 languages.
2h45 minutes for dinner and 1h45 minutes for lunch.
The 360° panoramic view is perfect for taking photos from your table and the aisles; we will drive in front of the monuments and stop briefly in front of each one.
The meal and beverages
Yes.
Yes, as long you are more than 18 years old. We also abide by the 25 challenge, where anyone buying alcohol who appears to be below the age of 25,, can be asked to provide an acceptable form of ID.
Yes, we know how to cater for any type of nutritional constraints. However, it is necessary to notify us via the reservation form or on the telephone at 02037 445 554.
No, smoking is not permitted.
Yes, there is cloakroom with some space available for luggage.
Up to 12 years old.
Yes.